Never miss another call with a Voifirst telephony system - voicemail, call queing, auto attendant, conference calls and much more is now available at a fraction of the traditional cost. Other features include free calls, savings on line rentals that are no longer required & access to lowcost SIP service providers

All businesses should utilise a telephony system capable of answering all calls. How many times are you frustrated when met with an engaged tone? A Voifirst SWYX solution will enable you to take all calls, utilising call handling strategies, ivr, auto attendant functions and messaging - you decide the strategy applied.

Voifirst is part of 1stlocate - the specialist customer service and call centre company. Voifirst design and implement SWYX telephony and call handling solutions for businesses of all sizes. Voifirst has several years experience using, installing and supporting Swyx from the earliest versions right through to Swyxware v6. Voifirst provides even the smallest of businesses with technology so advanced that even many of the larger call centre companies have yet to implement. Implementing a Voifirst telephony solution enables you to answer each call made to your business with either basic or detailed call handling scenarios. Many small businesses still operate with one or two traditional telephone lines. Once engaged on a call, other callers attempting to make contact are met with an engaged tone. Voifirst can provide you with a solution where all calls are answered by anyone logged into your telephony system. Once all operators are engaged, other calls can be routed to auto attendants, call queuing or voicemail. No calls are missed and the caller id is captured enabling you to identify who and when they have called.

If you operate several sites then these can be linked providing calls between sites at no cost. From 1 user through to a 1000 seat call centre, Voifirst are able to provide a solution to suit. Our service includes design, implementation and maintenance options enabling you to concentrate on your business without worrying over lost or abandoned calls.

Costs? - from a few hundred pounds for a small user starter system up to around 30% of the cost of a traditional PBX call centre solution.

Whether you are using an analogue based PBX, ISDN 2 or ISDN30 to access the PSTN, we can either replace or enhance this system with a Voifirst solution that will increase your call handling capabilities to levels that you did not believe possible.

Voifirst 1st Locate are accredited Swyx resellers and specialise in the design and implementation of Swyx installations. Full installation and support is available together with upgrade and enhancement packages. We operate a 120 seat call centre operation over 2 sites in  - Leeds, West Yorkshire and Scarborough, North Yorkshire where we would be pleased to welcome you and demonstrate our products. No other SWYX reseller can offer you an in-house demonstration on such a large scale. Our commitment to the benefits of SWYX is now so strong that we have ceased to design telephony installations using solutions other than SWYX.